To grow revenue in today’s crowded market, retailers and consumer products companies must take their customer understanding to a new level.
Modern consumers demand frictionless, relevant and personalized experiences across every touchpoint and expect brands to know who they are, understand their signals and intentions, and protect their data and privacy.
Yet for many businesses, the ability to put data-driven customer insights at the core of their engagement strategy is being held back by fragmented data from different sources, uneven customer experiences, and out-of-date information.
Explore how customer data solutions from SAP and 1DigitalTrust can deliver the real-time, enterprise-wide customer insights you need based on zero-party and first-party data to build a complete 360° picture of every customer and elevate engagement, increase conversion, and drive retention.
Lasting customer relationships have always been based on trust. In today’s digital world, companies need to make optimum use of their customer data assets to deliver the seamless experiences that buyers expect while respecting their privacy and delivering the highest levels of security and legal compliance.
As experts in customer data and privacy, 1DigitalTrust offers a range of data solutions from SAP that can operate independently or together to elevate your customer engagement, including:
Create trusted digital relationships with your customers using information provided voluntarily during their journey to build a complete individual profile while protecting their personal data.
Synchronize customer profiles – including customer identity, consent, and authentication – across touchpoints in real time to provide a smooth customer experience while meeting security standards.
Bridge your front- and back-end data to surface insights in real time across the enterprise to deliver trusted, personalised engagements that improve loyalty, boost revenue, and drive growth.
Unleash the power of integrated, AI-driven personalized engagements to meet customers where they are at pivotal moments with the most relevant actions and real-time, contextual and tailored messages.
We can help you choose the right solutions for your requirements, supported by our extensive business understanding, technical expertise, and proven implementation methods to deliver real and rapid business value.
Visualize customer profiles, their connected relationships and associated accounts to maximize engagement opportunities and fuel personalized real-time experiences that boost revenue, increase retention and drive growth.
Turn unknown, casual digital visitors into loyal and profitable customers by developing and maintaining personal relationships so you can anticipate and respond to their changing needs.
2-5% Increased purchase frequency from personalization & lifecycle targeting
2-5% Uplift in CVR from personalization at scale
1-5% Uplift in AOV from better cross-sell, upsell & product recommendations
Source: SAP Performance Benchmarking
Trust is our business. Based in Denmark and Sweden, 1DigitalTrust is a certified SAP Gold Partner specialising in SAP customer data privacy and security solutions, SAP license management and GDPR consultancy. Our expertise has been built over the last 15 years, helping many Nordic SAP customers with their data governance, risk and compliance requirements to build trusted relationships with their customers and business partners – the key to success in the digital age.
We have some of the best experts in the business with wide experience across a range of industries and project types. But no matter what we do, we always focus on delivering high quality and adding business value to our customers.
Gold Partner
years of supporting Nordic customers
combined years of SAP experience
“Putting SAP Customer Data Cloud at the center of our customer experience has been a success. Not only can we identify and understand our customers, but we can take this data to drive relationships, retention and ultimately revenue across channels.”
Max Goijarts, Technology Manager at Nutricia-Danone
